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UKFast Network Status

If you have problems please contact our 24/7 tech support team on 0800 230 0032

All Systems Operational

Core Network

Current Status: All services are working 100%

Cloud Infrastructure

Current Status: Service distruption

Fri, June 15 11:20 BST

UKFast Mirror Service

Update: Our engineers are in the process of resolving the issue. We expect this to take a few hours. We will update this status page as further progress is made.

We are currently aware of an issue with mirrors.ukfast.co.uk. The mirror service is currently down but being actively investigated. This should mean that servers will automatically select an alternative mirror whilst performing OS updates. This issue is not service affecting unless specifically accessing mirrors.ukfast.co.uk.

Status: Confirmed

DNS Platform

Current Status: All services are working 100%

MyUKFast

Current Status: All services are working 100%

In the unlikely event of a problem the most effective way to us is to submit a Priority Support ticket:

  • Simply log into your MyUKFast control panel and click on the Dynamic Support tab
  • Click on the Priority Support button
  • Click on the Submit a Ticket button
  • Provide full details of your problem, the service it relates to and priority level
  • Then simply click to raise the ticket and note the ticket reference number

Login To MyUKFast

When telephoning technical support, please quote your ticket reference number so the team member can bring up your details and give you an accurate update.

To speak to a member of our dynamic support team immediately, please call us FREE on: 0800 230 0032.

Why not visit our MyUKFast Support FAQs, as the answer to your query may already be answered, saving you time.